• Confidentiality and non-disclosure agreements can be set up if required

  • Transcripts and audio files are not kept longer than strictly necessary

  • Our transcriptionists are fully trained and aware of how to treat confidential information. They have signed confidentiality agreements.

  • We hold registration as a data controller with the Information Commissioner's office (certificate available on request). 

  • We use two secure file transfer services, Dropbox and We Transfer. Both are GDPR-compliant (links can be provided).